Privacy Policy

Last updated: August 17, 2026

1. Who We Are

This Privacy Policy explains how Laughing Vikings Inc. (“Laughing Vikings,” “we,” “us” or “our”), operating Joey Freddy Larsen, Actors Audition Club and related programs and services, collects, uses, discloses and protects personal information. Our business address is 696B Queen St East, Toronto, Ontario, M4M 1G9, Canada.

For questions about this policy or our privacy practices, contact our Privacy Officer at [email protected].

2. Scope

This policy applies to personal information collected through joeyfreddylarsen.com, actorsauditionclub.com, our landing pages, checkout pages, email communications, online courses, memberships, coaching services, appointment booking systems and related products and services. It does not apply to third-party websites or services that publish their own privacy policies.

3. Personal Information We Collect

Depending on how you interact with us, we may collect:

• Contact information, including your name, email address, telephone number, mailing address and account details.
• Transaction information, including products or services purchased, billing details, payment status, refund information and transaction history. Payment-card information is generally processed by our payment providers rather than stored directly by us.
• Appointment and coaching information, including scheduling details, uploaded sides, audition instructions, communications, session notes and materials you choose to provide.
• Course and membership information, including enrolment, progress, participation, comments, community activity and support requests.
• Marketing preferences, including consent records, email engagement and unsubscribe requests.
• Technical and usage information, including IP address, browser type, device information, referring pages, pages visited, interactions with our websites and approximate location derived from technical data.
• Content you provide, including testimonials, feedback, survey responses, photographs, recordings or other materials submitted with your permission.

4. How We Collect Information

We collect information directly from you when you complete a form, subscribe to email, create an account, schedule an appointment, make a purchase, participate in coaching or a membership, contact us or otherwise provide information. We also collect certain technical information automatically through cookies, pixels and similar technologies.

5. Why We Use Personal Information

We use personal information to:

• provide, administer and improve our products, coaching, appointments, courses and memberships;
• process payments, purchases, refunds and account access;
• deliver requested downloads and transactional communications;
• schedule and manage appointments and customer support;
• send marketing communications where permitted and manage consent preferences;
• personalize content and measure website, advertising and campaign performance;
• protect our systems, prevent fraud and enforce our terms;
• comply with legal, tax, accounting and regulatory obligations; and
• carry out other purposes identified when information is collected or with your consent.

6. Consent

We seek meaningful consent for the collection, use and disclosure of personal information where required. The form of consent may depend on the sensitivity of the information and the context. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services.

7. Email and Electronic Communications

We send transactional messages necessary to deliver purchases, downloads, appointments, account information and service updates. We send promotional emails where we have consent or another lawful basis to do so. Marketing emails include an unsubscribe mechanism. You may also unsubscribe by contacting us. Transactional or legally required messages may continue after you unsubscribe from marketing.

8. Cookies, Analytics and Advertising

We and our service providers use cookies, pixels and similar technologies to operate our websites, remember preferences, understand traffic and engagement, measure campaigns and deliver or evaluate advertising. These services may include Google Analytics and Meta Pixel. Google and Meta may process information according to their own privacy policies and may combine it with information from other services.

You can manage cookies through your browser settings and, where available, our consent tools. Blocking some technologies may affect site functionality. You can also adjust advertising preferences through Google and Meta.

9. Service Providers and International Processing

We use service providers to operate our business, including Kajabi for websites, email, courses and memberships; Acuity Scheduling for appointments; Stripe and PayPal for payments; Zapier for integrations and workflow automation; Google for analytics and business tools; Meta for advertising and measurement; and other providers supporting communications, hosting, security, customer service and accounting.

These providers may process personal information in Canada, the United States or other jurisdictions. Information processed outside Canada may be subject to the laws of those jurisdictions and accessible to courts, law-enforcement or regulatory authorities where legally required. We use contractual and organizational measures appropriate to the services involved.

10. When We Disclose Information

We may disclose personal information:

• to service providers that process information on our behalf;
• to coaches, contractors or team members who need it to deliver requested services;
• when required by law, legal process or regulatory authority;
• to protect rights, safety, property, systems or users;
• in connection with a proposed or completed business transaction, subject to appropriate safeguards; or
• for another purpose with your consent.

We do not sell personal information for money.

11. Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements and meeting legal obligations. Retention periods vary by the type of information and relationship. Information that is no longer required is deleted, anonymized or securely disposed of where reasonably practicable.

12. Safeguards

We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information. No system or transmission method is completely secure, and we cannot guarantee absolute security.

13. Access, Correction and Privacy Requests

You may request access to personal information we hold about you, ask us to correct inaccurate information, withdraw consent or raise a concern about our privacy practices. We may need to verify your identity before responding. Certain legal exceptions may apply.

Send requests to [email protected]. We will respond within the time required by applicable law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.

14. Children and Minors

Our products, coaching services and memberships are intended for adults. We do not knowingly collect personal information from anyone under 18 without appropriate parent or guardian involvement. If you believe a minor has provided personal information without appropriate authorization, contact us.

15. Third-Party Links

Our websites and communications may link to third-party services. We are not responsible for their privacy practices, content or security. Review their policies before providing personal information.

16. Changes to This Policy

We may update this policy as our practices, services or legal obligations change. The “Last updated” date identifies the current version. Material changes may be communicated through our website or by email where appropriate.

17. Contact

Privacy Officer
Laughing Vikings Inc.
696B Queen St East
Toronto, Ontario M4M 1G9
Canada

Email: [email protected]